Houston Metro, TX · Open to program, product & project leadership
Kinjal Shah — IT Program, Product, and Project Management
16 years in IT leading enterprise delivery: program, product, and project management across platform modernization, cloud transformation, data platforms, and financial services technology — with AI governance applied to risk, compliance, and portfolio decisions.
16
Years in IT
$20M+
Programs governed
~40%
Manual effort reduced via AI
~35%
Portfolio visibility improved
5 concurrent modernization projects led
7+ Agile teams transformed
~25% delivery predictability gain
3 AI lifecycle frameworks built
Professional experience
Enterprise program leadership across financial services, mortgage, and technology consulting.
Director/Lead - IT Program, Product, Growth
IKONIC IT Solutions (Consultant)
Houston, TX (Remote)
Feb 2024 – Present
- Own enterprise technology delivery, customer relationships, modernization execution, delivery governance, and account growth across multiple engagements.
- Lead platform modernization programs spanning application transformation, service decomposition, data migration, infrastructure uplift, cloud enablement, and legacy transition.
- Architect and operate enterprise AI governance frameworks covering data readiness, model development, risk controls, compliance, and continuous performance monitoring.
- Drive product management for Ikonic — identifying market opportunities, defining new product concepts, owning roadmaps, and managing their delivery as IT programs from ideation through launch.
- Present program performance, technical risks, and investment priorities to C-suite and senior leadership.
Senior IT Project Manager, BA
Guild Mortgage
San Diego, CA (Remote)
Feb 2022 – Jan 2024
- Led migration of 7+ products from Jira Data Center to Jira Cloud while driving Agile transformation across the Atlassian and Tempo toolchain.
- Defined and delivered data platforms and ETL pipelines enabling AI/ML use cases, model readiness, analytics, and compliance workflows.
- Led AI solution validation cycles: data quality checks, model readiness reviews, integration testing, and audit-ready release controls.
- Established governance dashboards tracking program health, technical readiness, risks, and executive decision points.
IT Project Manager & Business Systems Analyst Lead
PNC Financial Services / BBVA USA
Houston, TX
Sep 2015 – Dec 2021
- Managed concurrent programs across front, middle, and back office, market risk, regulatory reporting, trading systems, and customer-facing banking technology.
- Delivered Dodd-Frank, CFTC, Unique Swap Identifier, collateral management, and derivatives reporting initiatives.
- Supported BBVA–PNC M&A integration: system sunsetting, IT data migration, operational continuity, budget oversight, and executive governance.
Business & Systems Analyst
Black Knight · BNY Mellon · Thomson Reuters · Bank of America
USA (Contractor)
Jan 2011 – Sep 2015
- Built a foundation in business analysis, data analytics, and requirements management across insurance, banking, mortgage, structured finance, and fintech.
- Supported financial platforms involving mortgage-backed securities, structured finance portfolios, derivatives analytics, ETL, SQL, Oracle, VBA, and BI reporting.
- Authored BRDs, functional specs, use cases, process models, and traceability documentation through UAT and production implementation.
Core capabilities
Translating complex technical architecture decisions into executable program plans, governance frameworks, and measurable business outcomes.
Technical Program Management
Integrated roadmaps, milestones, critical-path dependencies, RAID logs, and delivery scorecards across engineering, architecture, and business teams.
Platform Modernization
Application transformation, service decomposition, API modernization, legacy decommissioning, and production cutover planning.
Cloud Transformation
AWS-based cloud migration and enablement — SageMaker, Bedrock, Lambda, API Gateway, S3 — with implementation planning and delivery coordination.
AI Governance for Enterprise Delivery
AI governance from a risk, compliance, and portfolio standpoint — model lifecycle, data readiness, risk controls, deployment oversight, and performance monitoring.
Data Platforms & Migration
Data migration strategy, ETL pipelines, feature engineering readiness, analytics, and compliance reporting workflows.
Enterprise PMO Governance
Standing up PMOs, delivery rituals, executive dashboards and KPIs, financial tracking, and reporting cadences.
Agile Transformation
SAFe, Scrum, and Kanban adoption with Jira Cloud, Confluence, and Advanced Roadmaps migrations and tooling rollouts.
Product Management & Ownership
Product vision, discovery, and backlog ownership — roadmaps, prioritization, user stories with acceptance criteria, and release planning with engineering and business stakeholders.
Regulatory & Compliance Delivery
Dodd-Frank, CFTC, Unique Swap Identifier, collateral management, and derivatives reporting initiatives end to end.
Platforms
AI-enabled products and delivery capabilities designed, delivered, and governed for enterprise impact.
Program Intelligence
AI PMO Command Center
An AI-powered command center for portfolio visibility, risk sensing, and executive decision support.
Product Management
Vendor Management Plugin for Jira
Product owner for a Jira-native vendor management plugin: vendor onboarding, contract and SOW tracking, performance scorecards, and compliance workflows inside existing delivery tooling.
Product Management
WhatsApp for Business
Product definition and delivery of WhatsApp Business messaging capabilities — templated campaigns, conversation automation, opt-in compliance, and support handoffs.
Product Management
Product Ownership
Hands-on product ownership across backlogs, roadmaps, and release planning: discovery, prioritization frameworks, user stories with acceptance criteria, and stakeholder alignment.
Technology & tools
The delivery, cloud, and AI stack I use to run enterprise programs.
PMO, Program & Portfolio
Jira, Confluence, Microsoft Project, Workfront, ClickUp, Monday.com, Smartsheet, Planview, Trello
Cloud & AWS
SageMaker, Amazon Bedrock, Lambda, API Gateway, Amazon S3
AI & Generative AI
LLMs, agentic AI, prompt engineering, RAG, AI governance & risk controls
Delivery Methodologies
SAFe, Scrum, Kanban, Waterfall, Hybrid, SDLC, PI planning
Business Analysis
BRDs, user stories, acceptance criteria, gap analysis, traceability, workshops
Process & Documentation
Visio, Confluence, SharePoint, process maps, SOPs, governance docs
Certifications & education
Continuous investment in AI, program management, and delivery excellence.
AI for Business Specialization
Wharton, University of Pennsylvania
Generative AI for Program & Project Managers
IBM
Program Manager Specialization
IBM
IT Program Manager Specialization
Microsoft
Cybersecurity Specialization
Google
AWS Fundamentals
Amazon Web Services
Certified ScrumMaster (CSM)
Scrum Alliance
Certified Scrum Product Owner (CSPO)
Scrum Alliance
Master Project Manager (MPM)
AAPM
Lean Six Sigma Black Belt & Green Belt
Six Sigma Global Institute
Project Management 360 (Executive Education)
Cornell University
Executive MBA — Completed Coursework
Colorado State University
Master of Commerce
Gujarat University
Bachelor of Commerce
Gujarat University
Cross-industry delivery
Deep experience across regulated and high-velocity sectors.
Banking
Mortgage
Insurance
Structured Finance
Financial Technology
Capital Markets
Cybersecurity
Professional Services
Let's build what's next
Looking for a hands-on leader to drive AI governance, modernize a platform, or stand up an enterprise PMO? I'd love to hear what you're working on.
Houston Metro, TX · Available remote or onsite